**This position has now been filled. CCI Learning would like to thank everyone for their interest in the Client Relations Associate position. Please check back for future postings.
Yes, you heard right! CCI Learning’s Langley, BC office is looking to hire a Client Relations Associate to cover a maternity leave.
The successful candidate will be a spicy addition to the team at CCI Learning, primarily servicing incoming inquiries, order fulfillment and working with key customers to deploy learning solutions in partnership with the Deployment team.
- Be the first level of communication for incoming inquiries, providing a welcoming tone over the telephone
- Receive orders from customers and process quickly with no errors
- Fulfill orders by working with key suppliers of CCI Learning Solutions
- Gain and use product knowledge of all products and services in order to assist customer einquiries
- Ensure all customer inquiries and closed
- Maintain excellent service levels
- Enter, amend and maintain accurate data in CRM, Accounting system and SharePoint
- Interface with the Deployment Services side of CCI Learning
- Present solutions to customers via Lync and in-person training
- Handle technical inquiries and project specific service levels
CCI Learning is an Education Technology company specializing in interactive courseware, certification, software licensing, and educator services.
If you think you’re the right fit for this position, they would love to hear from you. Visit their LinkedIn job posting for more information and how to apply.