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Integrity Now Release Full Plan of Bold Ideas For Surrey’s Future

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Surrey mayoralty candidate Bruce Hayne says this election has become a question of leadership which candidates have the ability to lead the city through the next four years with honesty, transparency, and integrity.

“There is no doubt that every election matters, but for several reasons this election has come to stand for who the people of Surrey want representing their community and, more than that, the kind of city we want,”says Hayne. “After seven years as a City Councillor, I’ve come to believe that this election will determine the trajectory of our city – and when the polls close on October 20th. I am hopeful the voters have agreed with me and my incredible Integrity Now team of council candidates that our city needs to be built on a solid foundation of honesty and transparency where every single citizen is equally represented and every voice is heard. When I founded this party, I called it Integrity Now because I really feel we need a reset at the council table, one based on truthfulness and respect for the people of this extraordinary city.”

Surrey, we’ve listened to you, and here is our platform based on what we’ve heard. We are committed to restoring a government that brings forward bold new ideas for Surrey. For Integrity Now, it’s working with the community, partners and stakeholders to ensure that the community is truly reflected in every initiative, from new ideas in sports, education, and entertainment to thoughtful approaches to complex issues such as transportation and policing.

YOUTH

  • Make Surrey the education hub for the region.  As the youngest city in BC (one-third of our population is under the age of 19), we believe we need to incent further investment from major universities and technical colleges to expand or relocate to our city. For example, we would love to see a BCIT campus in Surrey.​
  • Construct a multi-use indoor facility in Newton Town Centre in order to provide a year-round hub for youth. Newtown has long been under-serviced for community amenities, and this needs to change. We intend on moving on this initiative immediately if elected.
  • Develop a new multi-sheet ice rink in Newton Town Centre.
  • Develop Youth Connection programs throughout the city, connecting mentors, seniors and youth.
  • Work with the RCMP and Surrey School District 36 to ensure there is a full-time school liaison officer in every high school in Surrey.
  • Work in partnership with the Surrey School District to support and enhance after-school programs to allow children and youth to stay active and safe on school property in the critical after school hours.

ENTERTAINMENT, ARTS AND CULTURE

  • In cooperation with senior levels of government and the private sector, redevelop the Cloverdale Fairgrounds to include a spectator sports facility, indoor multi use events facility,  and Centre of Sports Excellence.
  • Develop a Performing Arts Centre in the downtown core of the city. A Performing Arts Centre is a much-needed asset for residents of all ages and abilities, a venue that fosters and showcases world-class talent and creates positive economic impact throughout the city, as well as a facility that embraces and provides a showcase for local talent and brings together people of all ages and ethnicities.
  • Secure private sector partnerships for the construction of a much-needed Events and Conference Centre for our city. This would be a core component and anchor of a new Entertainment District and would draw business, events, and investment into our city.

TRANSPORTATION (*As Previously Released)

“I’m becoming increasingly concerned over overly simplistic rhetoric by some of those engaged in this debate, and I’m equally concerned over what appears to be a fully committed position on LRT, despite the fact that none of the residents in Surrey were properly consulted on technology. It’s puzzling that any elected official would advocate for technology which is so clearly not in line with the wishes of the constituents,” says mayoralty candidate Bruce Hayne. “In fact ,TransLink’s own study in 2012 said that Skytrain and bus use was far superior to LRT and there has been no comparison study since. The business cases provided for LRT are woefully inadequate.”

“There is no doubt Surrey needs infrastructure investment with respect to mass transit, but I question the process and the logic of moving forward with such an unpopular approach and technology. An Integrity Now council will push pause on the LRT approach in order to do a full and transparent analysis as to what is the best technology for the people of this city. We need to give LRT a sober second thought before it is too late and really look at how we can get Skytrain in to serve Surrey. Skytrain works everywhere we put it.”

  • Press pause on LRT Phase 1, as we have not seen the business case for it and take a leadership role with TransLink and the Province to ensure proper technology choices in Surrey.
  • Take a regional leadership role on transit as mayor and council of the fastest growing city in Metro Vancouver.
  • Ensure that the 1.6 Billion dollars committed for transit is used in Surrey quickly and efficiently.
  • Develop a clear and comprehensive plan on transit for Surrey.
  • Advocate for TransLink community shuttles in Surrey Town Centres.
  • Ensure enhanced bus service throughout Surrey.
  • Take a regional leadership role in ensuring Skytrain on the Fraser Highway Corridor.

INVESTMENT AND JOBS

  • Continue to have one of the lowest corporate tax rates in the region.
  • Secure private sector partnerships for the construction of a much-needed Events and Conference Centre for our city.
  • Reinvigorate Surrey’s Innovation Boulevard partnerships with SFU, Fraser Health and the private sector.
  • Reduce red tape for business and improve turn-around times for permits such as business licences, tenant improvements and other inspections, with the mandate to improve efficiencies and systems at the city to be cost effective and business friendly.

SENIORS

  • Develop a regularly scheduled city-run Seniors Shuttle to take seniors to and from events and recreation facilities.
  • Work with BC Housing to provide seniors with affordable, accessible housing options.
  • Partner with Fraser Health to expand programs to provide food and assistance to seniors in need.
  • Expand elder abuse awareness programs and develop new programs to provide additional connections for our seniors.
  • Ensure continued reduced pricing for seniors at city community centres.
  • Expand in-language materials for seniors.

POLICING (*As Previously Released)

  • Immediately create a transparent, appointed Surrey Police Board with citizen representation, replacing the current Public Safety Committee which is comprised of only Mayor and Council .
  • Develop a new working relationship with the Surrey RCMP including hiring 40 additional police officers per year over the next four years for a total of 160 officers in this term.
  • Enhance youth and community programs aimed at giving Surrey youth quality indoor and outdoor programming options in everyneighbourhood in Surrey. Integrity Now commits to building a youth recreation hub in Newton, a neighbourhood underserved with civic facilities, in particular indoor recreation facilities.
  • Hire more Bylaw Enforcement officers in order to more rapidly address citizen complaints relative to safety issues.
  • Advocate for significant prison terms for possession of illegal handguns and gang activity.
  • Work with the Federal Government to enhance border security at land crossings and shipping ports to reduce illegal firearms and drugs from reaching our streets.
  • Work with the RCMP and the Surrey School District to ensure there is a full-time school liaison officer in every high school in Surrey.
  • Work in with the Surrey School District to place security cameras in the vicinity of schools to enhance student and public safety.
  • Work in partnership with the Surrey School District to support and enhance after-school programs to allow children and youth to stay active and safe on school property in the critical after-school hours.
  • Enhance support for our Community Block Watch programs throughout the city.
  • Support enhancing the RCMP Auxiliary Constable Program, which has been cut in recent years.
  • Work with City staff and the development community to encourage and speed up demolition permits for vacant houses slated for redevelopment.

CITY HALL GOVERNANCE (*As Previously Released)

  • Immediately undertake an in depth, core review of each department at City Hall, beginning with the Planning Department, in order to ensure transparency, efficiency and fairness across all processes.
  • Immediately create an independent Office of the Ombudsperson, whose role will be to investigate and act upon unresolved complaints and issues independent of Mayor and Council or city management. This position will act upon and transparently report incidents of corruption.
  • Immediately undertake a department by departmentbudget analysis to find efficiencies and ensure tax dollars are not being wasted.
  • Institute meaningful public consultation on the city budget and taxation.
  • Increase public hearings to three per month to allow more time for consultation and public input.
  • Ensure greater transparency across all city departments and processes.
  • Create a Citizen’s Advisory Council made up of representatives from communities across the city.

GROWTH AND DEVELOPMENT THAT SERVES SURREY

  • Focus density growth in Town Centres and transit corridors.
  • Ensure that infrastructure from senior levels of government keeps up with the pace of growth in our city.
  • Improve community amenities, such as recreation facilities and daycares, that come with development.
  • Ensure park and school sites are secure before new development occurs. Ensure sufficient school facilities and park space as growth occurs across our city.
  • Take a leading role in Metro Vancouver’s Regional Prosperity Initiative, working with regional partners to attract business, conventions, sporting and other events.
  • Increase economic investment zones and business centres aimed at creating live/work zones in a city centre strategy. We commit to developing a fast-track program for commercial projects that include live/work units, and to increase zones aimed at bringing institutional and industrial development projects to our city, in turn attracting corporate investment and jobs for Surrey.
  • Develop employee-per-acre targets for industrial land development, ensuring we are creating employment for Surrey residents through the development of our industrial lands.
  • Encourage further office space development in city centre, helping offset the regional office space shortage.
  • Enhance the Economic Development Office within City Hall to attract jobs and investment.
  • Ensure we have sufficient rental housing built to help keep rent affordable as we grow.
  • Work with Metro Vancouver to add an additional Metro Vancouver Regional Park in Surrey.
  • Update the tree replacement bylaw, to better reflect the replacement value of large mature trees.
  • Working with the Surrey School District and Province of BC to ensure adequate school planning and funding are in place prior to residential development.
  • Work with other municipalities in the region for a comprehensive regional truck parking plan. Integrity Now recognizes the need for a solution to this issue, and proposes several smaller truck park facilities in Surrey, strategically located close to major shipping routes. We will work with other levels of government to ensure these projects take priority.

Bruce Hayne and the Integrity Now team believe these ideas and commitments are practical solutions aimed at restoring hope and a vision to Surrey.

“Surrey is taking the majority of the incoming population growth for all of Metro Vancouver,”says Hayne. “We can turn that growth into amazing community opportunities. We want to see Surrey meet its full potential. This election is a fight for the soul of Surrey and we thank everyone who is working hard for this city we all love.”

For more information visit | integrity-now.cafacebook.com/integritynowsurrey

Surrey604 is an online magazine and media outlet based in Surrey, BC. Through writing, video, photography, and social media, we secure an intimate reach to the public. We promote local events and causes.

Business

Building An E-Commerce Business In Canada? Here’s What You Need To Know

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The consumer market in Canada is changing at a rapid pace. On the west coast, start-ups are becoming increasingly common as entrepreneurs call cities like Vancouver, Victoria, and Surrey their home.

In this changing market, e-commerce is slowly taking the place of traditional brick-and-mortar storefronts in many respects.

As an aspiring e-commerce entrepreneur, there are several significant resources and insights to keep in mind ad you begin to build your business.

Track Your Income & Expenses

Before you can strategize and create lofty long-term goals, you’ll want to ensure you have the financial structure you need to grow your business.

Often, entrepreneurs in Canada struggle with the basics and must look to alternative lenders or online payday loans in Surrey or wherever their business has been established.  To ensure you don’t make the same mistakes, you’ll want to set up a separate account for your professional expenses.

Whether you choose to create monthly spreadsheets or use a budget app, having a money management tool you can refer back to will help ensure you’re never overspending and you’re investing your profits where they’ll best serve you and your company.

Invest In a Web Developer

Many e-commerce brands are as popular as they are today because of the functionality and engagement their site brings to the market.

When you’re in the process of hiring a web developer, look at their resume and past clients — you’ll want to see what kind of sites they’ve created and how consumers have responded.

This hire can make or break your brand before you even launch, which is why it’s vital to do the necessary research.

Email Marketing

There are certain areas of creating an e-commerce brand in Surrey or throughout Canada, and e-mail marketing is one of the most significant.

While social media is becoming increasingly popular as a marketing technique, e-mails remain a tried-and-true method for reaching customers and convincing them to make repeat purchases.

Creating lists for promotions and sales is a skillful way to keep customers engaged, rather than simply e-mailing only when they’ve made a purchase.

You’ll want to continuously test and optimize your emails using A/B testing to ensure you’re maximizing your growth potential.

Prioritize Customer Service

Without customers, your business will be unable to survive, let alone sustainably grow. The e-commerce market is competitive no matter the industry you’re in, which means customers are looking for brands that care about their shopping experience.

If your operation is small, you’ll likely be handling customer inquiries on your own. Remember to prioritize a portion of your day to comb through questions or concerns to keep your potential customers invested. When buyers have a seamless experience online, they’re more likely to recommend that product or service to their network.

If you have the capital to hire a single employee or a small team, you can delegate the customer care tasks and focus on the departments that need your immediate attention. You’ll want to ensure these candidates have strong writing skills and sales backgrounds — because they’ll know how to engage with your customers and ensure their satisfaction.

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Surrey teenage entrepreneur’s food delivery app boasts of 10,000 users, unique dine-in feature

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Surrey-based entrepreneur Ekam Panesar’s home delivery app DishPal is giving competition to the big delivery companies in the Lower mainland.

Two years after starting DishPal, the app now has 10,000 users and 100 active drivers. The app has partnered with 75 local restaurants already with many more to come.

The app was started by Ekam Panesar in Grade 12. The Seaquam Secondary School graduate is proud of its success so far. “This is only the beginning”.

“I was 16 at the time, when my father while eating lunch at one of the restaurants shared a concern of restaurants that they make very less profit on their orders from third-party food delivery platforms because of higher commission fees,” Panesar said.

“That’s when I decided to create DishPal, a smart app for ordering food and delivery online that helps local restaurants earn more by offering a lower commission of 10%.”

Panesar worked relentlessly to transform the idea into reality. After research, trials, and surveying the restaurant industry, DishPal was launched with a unique dine-in feature.

Dishpal

It is a mobile reservation, payment, and menu planning app that enables you to make reservations, order online, pay at the table, and tip. This contactless service helps you ditch your wallet.

DishPal also has a subscription plan called “DishPal Plus” which offers cashback/credit on every order, free delivery, and other benefits which helps you save while you shop.

Users may use the online credit or go to one of our partnered locations in person to pick up the order.

Panesar attributes his success and positive work ethic to his family. “My parents always taught me not to compare myself with anyone as everyone is unique in their own way.”

About the Founder-CEO:

Ekam Panesar is a solution-driven young entrepreneur who balanced his academic life with entrepreneurial dream and community work.

Ekam currently attends classes at Simon Fraser University. His drive to expand his business to the next level is fired by his vision. He wants DishPal to be a name brand in Canada and India that stands for trust, transparency, reliability, and quality.

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How Businesses Are Prioritizing Appointments As They Open Their Doors Again

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Restaurants and retail stores have finally reopened their doors after months of closure. As they reopened, shoppers have lined up and flocked to stores in record numbers, even amid recent Covid-19 surges.

The reopening has been a welcome occurrence for many, not least because of the 24,000 jobs recovered in Surrey. However, while consumers are eager to support their favourite clothing brands, small businesses, and other non-essential businesses, owners and management have had to strike a fine balance between maximizing customer footfall and prioritizing customer safety in-store.

Getting the balance right between generating income and deciding which clients get the first appointments can be a tricky decision. Thankfully, each business is adopting its own ways of prioritizing appointments and maintaining great customer service at the same time.

Dental And Medical Institutions Turn To AI And Scheduling Software

Based on safety guidelines from the Royal College of Dental Surgeons of Ontario, dentists are relying on a prioritization scheduling approach for patients. The organization recommends physical spacing between appointments to allow for appropriate sanitization measures between patient visits, along with pre-appointment screenings.

Dental practices are also encouraging patients to practice good dental care at home, and take note of the signs of gum inflammation early on to avoid more severe consequences, such as periodontal disease, which can occur if gingivitis develops and is left untreated.

Patients with urgent dental concerns like a severe dental infection are being referred to emergency dental clinics or earmarked for emergency clinic hours. Dental practice management software like ACE Dental and DentiCon are also being used to schedule and track appointments.

Scheduling software such as these also offers useful scheduling hacks like the ability to group patients as family members – and possibly group their appointments to minimize the spread of infections.

Other dental practices are using AI to prioritize urgent patient appointments, similar to the UK’s NHS approach to working through the patient backlog. Booking and patient interaction software like Dr. Doctor relies on predictive algorithms to help hospitals and dental care surgeries prioritize appointments by urgency instead of seeing patients on a first come first served basis.

Patients are given a patient questionnaire to complete, and graded using a colour-coded charting system. These and other dental booking software systems help to reduce the administrative burden on clinicians, which leaves them with more time to focus on patient care.

Pre-Booked Appointments And Outdoor Dining Feature Heavily For Restaurants

Due to a recent surge in cases across British Columbia, restaurants are closed to indoor dining until April 19, 2021. However, takeaways and outdoor dining are still permitted. Most restaurants have taken their appointment booking and takeaway services online, allowing customers to make reservations based on table availability, or pick up their meals to go.

The use of online appointment scheduling software such as Zoho Bookings and Yocale are popular amongst food establishments to keep track of bookings.

Currently, no more than six people are allowed to sit together when booking a restaurant reservation in order to maintain social distancing, according to reopening guidelines by Work Safe British Columbia. Therefore, larger parties are either being spilt into separate dining reservations (if outdoor space permits) or offered an alternative date.

Retailers Continue To Rely On Crowd Control, Navigation Signs, And Queues

Other retail stores have also implemented crowd control techniques instead of an appointment system. Retail stores in malls are now limiting the number of shoppers in-store at any one time, and have implemented navigation signs for customers to help with the flow of traffic in-store and outdoors.

Doormen and security staff are a common feature, as they maintain the number of shoppers in-store and regulate the flow of traffic in a bid to prioritize social distancing.

Stores are also incorporating an omni-channel approach as a way to stagger in-store traffic. Caposhie in South Granville has continued to keep a focus on online operations to balance demand.

Owner Adelle Reynaud said, “We sort of spent our time kind of building the back end up, and hopefully through this our online sales will grow and we’ll kind of figure out new and improved ways to figure that out.” Other retailers have embraced the use of the click and collect model, and are encouraging customers to use their virtual services where possible.

Jewellers like Tiffany’s in Vancouver now allow consumers to book their virtual appointments online, or book a time slot for in-store consultations. Golden Tree Jewellers in Surrey has done the same, providing a dedicated contact number for appointment bookings.

As business resumes, companies are having to find new and innovative ways to balance their profitability and customer safety. Deciding how to prioritize appointments is a crucial part of that.

The basis of prioritization and appointment models differ greatly according to businesses, but one thing that remains consistent is that businesses in BC are finding ways to rise to the challenge.

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New Device Repair Service On Wheels Launches In Surrey, Bringing Residents Contactless, Convenient And Professional Repairs Right To Their Doorstep

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Mobile Klinik goes mobile: Innovative smartphone and tablet repair service on wheels is now available in more than 100 cities and towns across Canada

Mobile Klinik waiving $29.99 convenience fee to support Canadians with safe contactless customer repair support amid Covid-19

Today Mobile Klinik, Canada’s leading chain of professional smartphone and tablet repair stores, launched Onsite Repair Units, the first van service of its kind to offer consumers and businesses nationwide the convenience of professional smartphone and tablet repair at the location of their choice.

With more Canadians working and learning from home and physical distancing protocols in place, it is more important than ever for their devices to be working without issue, and now residents and businesses in more than 100 communities nationwide can conveniently access Mobile Klinik’s Onsite Repair Unit service.

“The launch of Mobile Klinik’s Onsite Repair service is our latest initiative to make smartphone and tablet repair a more accessible, cost effective, and convenient option for Canadian consumers,” said Tim McGuire, CEO of Mobile Klinik.

“Because we are spending so much time learning, working, and seeking entertainment at home, having reliable smartphones and tablets is paramount. We are proud to bring our services right to our customers’ doorsteps – at no extra charge – so they can resume using their device, often in less than an hour.”

As a leader in professional smartphone and tablet repair, Mobile Klinik is committed to providing Canadians with flexible and affordable options to keep their devices for longer, servicing common issues like cracked screens, broken cameras, software updates, and battery replacements using high quality parts and state of the art diagnostics – right from inside the Mobile Klinik service van, outside their homes or place of work.

To further support Canadians throughout the Covid-19 pandemic, for a limited time, Mobile Klinik is waiving the $29.99 Onsite Repair Unit convenience fee.

Customers in the following communities can book today either online or by phone to have a Mobile Klinik technician arrive at the location of their choice and service their repair in 60 minutes or less.

British Columbia

  • Vancouver
  • Surrey
  • Richmond
  • Burnaby
  • Delta
  • North Vancouver
  • West Vancouver
  • Coquitlam
  • Pitt Meadows
  • Maple Ridge
  • Langley
  • White Rock
  • New Westminster

Alberta

  • Calgary
  • Chestermere
  • Airdrie
  • Edmonton
  • St. Albert
  • Spruce Grove
  • Beaumont
  • Leduc

Manitoba

  • Winnipeg
  • Selkirk

Ontario

  • Toronto
  • Mississauga
  • Brampton
  • Oakville
  • Milton
  • Caledon
  • Ottawa
  • Nepean

Quebec

  • Gatineau
  • Montreal
  • Pointe-Claire
  • Kirkland
  • Salaberry-de-Valleyfield
  • Laval
  • Longueuil
  • Quebec City
  • Levis
  • Saint Jean Sur Richelieu

To find out if Mobile Klinik’s new Onsite Repair service is available in your community or for more information, visit us:

About Mobile Klinik

Mobile Klinik is Canada’s leader in professional smartphone and tablet repair, refurbishment and resale with more than 90 convenient locations from coast to coast, Onsite Repair Units in over 100 markets across Canada and an online store.

We are committed to providing Canadian consumers and businesses with flexible and affordable options to repair, buy, sell, protect and connect their wireless devices.

For more information about Mobile Klinik, please visit our website and follow us on Twitter and Instagram.

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Attention Entrepreneurs: This Could Be The Ideal Time To Start That Business

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Every business has been impacted in one way or another by the COVID-19 pandemic. In many cases, this has led to layoffs, reduced hours, and other major changes for workers. While the economy is struggling to bounce back, entrepreneurs have a unique opportunity to push their business dreams forward.

There is more talent accessible on the market than ever before, and you’re not constrained by geographic location. It’s easier to be nimble and succeed with a small team (even just yourself) than it used to be. And if you need a small business loan to get your company up and running, interest rates are expected to remain low for several years.

Many of the world’s most successful companies were started in the midst of a financial crisis. It all comes down to whether or not you can provide consumers with something they need or want. If you decide to start your business in the near future, however, you’ll need to ensure that you manage your capital well so that you can stay in a strong position for long-term success.

Surrey604 is here with some ideas. From conducting a market evaluation to saving up a healthy financial cushion, here are a few key practices for stretching your startup capital in the early stages of your entrepreneurship:

Evaluating the Market

Assuming you already have an idea of what type of product or service you want to offer, you will need to do a thorough market evaluation to ensure there is demand for it.

How big is the market? What are potential competitors offering and how is your product different? What are the price points like?

Writing a Business Plan

Once you’ve assessed the market, you’ll need to create a business plan. Much can be said on this subject, but to keep it short: Your business plan should contain all the information pertinent to the launch and growth of your company over the next five to 10 years.

Some examples of what you need to include are your mission statement, a description of products or services, financial projections, the kind of staff needed, and your marketing strategies.

Outsourcing Time-Consuming Tasks

It might seem counter-intuitive, but hiring people can be a cost-effective method of growing your business. Think about it: If you try to do everything yourself all the time, everything will take longer to get done. And chances are they won’t be done properly and you’ll get burned out in no time.

Consider any tasks or roles that will distract you from your vision as the business owner, and start looking for qualified workers to fill them. For example, you can easily hire professional accounting, legal, and branding services through freelance job platforms.

Using Financial Management Tools

A lot goes into managing finances when you’re a business owner. It’s easy to get overwhelmed keeping track of your taxes, expenses, payments, invoicing, and other factors.

Fortunately, there is a slew of software tools on the market (e.g., Freshbooks, Xero, QuickBooks, etc.) that can simplify this process. Use them.

Saving Up

Just like with personal finances, saving up a contingency fund for your business can provide you with security and peace of mind. You never know what is going to happen tomorrow — or even today! — and having money saved up can help you avoid significant financial hardships or the loss of your business.

Start setting aside money each week, and try to put away at least six months of expenses. If you’ve been thinking about opening a business, why wait?

There are many reasons why now is a great time, and if you prepare beforehand, you can take advantage of the moment and establish a stable foundation for long-lasting success.

Along with considering the tips above, keep researching to see what others steps you can take to build a healthy, thriving business from the ground up!

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